Wake Forest University

All Systems Operational

About This Site

Welcome to WFU's Service Status Dashboard. Don't see an issue posted here? Contact IS Service Desk.

Please note, Saturday mornings are reserved for general systems maintenance. You may experience brief disruption of services between 7 a.m. and noon.

Uptime over the past 90 days. View historical uptime.
Network Operational
90 days ago
100.0 % uptime
Today
Wireless connectivity Operational
Wired connectivity Operational
Eduroam Operational
VPN Operational
DNS/DHCP Operational
90 days ago
100.0 % uptime
Today
Email Services Operational
G Suite Gmail Operational
Identity Operational
Account.wfu.edu Operational
SSO and authentication Operational
Information Systems Operational
90 days ago
100.0 % uptime
Today
is.wfu.edu Operational
High-Performance Computing (HPC) DEAC Cluster Operational
OneWFU Operational
AskDeac Operational
Software@WFU Operational
Computing - Windows OS Operational
SnapLogic - Data Exports and Syncs Operational
Azure Virtual Machine (VM) Operational
90 days ago
100.0 % uptime
Today
Administrative Technology Operational
90 days ago
100.0 % uptime
Today
Banner Operational
Workday Operational
DeaconSpace Operational
Cognos Operational
CrashPlan Operational
AWS directconnect-us-east-1 Operational
AWS ec2-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS s3-us-standard Operational
Microsoft365 (Microsoft Office apps) Operational
90 days ago
100.0 % uptime
Today
Academic Technology Operational
Qualtrics Operational
VoiceThread Operational
Adobe Creative Cloud Operational
Canvas Operational
DegreeWorks Operational
Kaltura Operational
Turnitin Operational
Multimedia and Cable TV Operational
90 days ago
100.0 % uptime
Today
Cable TV Network Operational
WebEx Operational
Wireless Screen Sharing - Reynolda Classrooms (Ditto/AppleTV) Operational
Google Meet Operational
Zoom Cloud Recording Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Meetings Operational
Zoom Web Portal Operational
Zoom Marketplace Operational
Wireless Screen Sharing - other spaces (Ditto/AppleTV) Operational
90 days ago
100.0 % uptime
Today
Telecom Operational
Unified Communications Manager (VoIP) Operational
Web Hosting Operational
users.wfu.edu Operational
WakeSites hosting (cPanel) Operational
groups.wfu.edu Operational
Main WFU Website (www.wfu.edu) Operational
File Shares Operational
Printing Operational
Students (PaperCut) Operational
Faculty and Staff Operational
Emergency and Security Services Operational
90 days ago
100.0 % uptime
Today
Lenel (Physical security and door lock system) Operational
90 days ago
100.0 % uptime
Today
RMS/CAD Operational
90 days ago
100.0 % uptime
Today
Genetec Operational
90 days ago
100.0 % uptime
Today
WakeAlert Operational
90 days ago
100.0 % uptime
Today
Alertus Operational
90 days ago
100.0 % uptime
Today
RAVE (Rave Guardian Personal Safety App) Operational
90 days ago
100.0 % uptime
Today
Verizon cellular/data service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Cable TV Apr 30, 2026 08:30-16:30 EDT

There will be a brief cable TV outage on April 30 during the day due to system maintenance.
Posted on Apr 21, 2026 - 11:36 EDT

Workday Weekly Service Update May 2, 2026 02:00-07:00 EDT

The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Apr 22, 2026 - 08:34 EDT

Workday Weekly Service Update May 9, 2026 02:00-07:00 EDT

The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Apr 22, 2026 - 08:36 EDT

Workday Quarterly Extended Service Update May 16, 2026 02:00-13:00 EDT

The Workday Quarterly Extended Service Update is currently in Progress. The system should be available no later than 1 PM. We will provide updates as necessary.
Posted on Apr 22, 2026 - 08:37 EDT

Workday Weekly Service Update May 23, 2026 02:00-07:00 EDT

The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Apr 22, 2026 - 08:38 EDT

Workday Weekly Service Update May 30, 2026 02:00-07:00 EDT

The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Apr 22, 2026 - 08:39 EDT

Workday Weekly Service Update Jun 6, 2026 02:00-07:00 EDT

The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Apr 22, 2026 - 08:40 EDT

Workday Monthly Extended Service Update Jun 13, 2026 02:00-09:00 EDT

The Workday monthly extended scheduled maintenance is currently in progress. This maintenance should be completed no later than 9:00 AM. We will provide updates as necessary.
Posted on Apr 22, 2026 - 08:42 EDT

Workday Weekly Service Update Jun 20, 2026 02:00-07:00 EDT

The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Apr 22, 2026 - 08:46 EDT

Workday Weekly Service Update Jun 27, 2026 02:00-07:00 EDT

The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Apr 22, 2026 - 08:48 EDT

Workday Weekly Service Update Jul 4, 2026 02:00-07:00 EDT

The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Apr 22, 2026 - 08:49 EDT

Workday Weekly Service Update Jul 11, 2026 02:00-07:00 EDT

The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Apr 22, 2026 - 08:50 EDT

Workday Quarterly Extended Service Update Jul 18, 2026 02:00-13:00 EDT

The Workday Quarterly Extended Service Update is currently in Progress. The system should be available no later than 1 PM. We will provide updates as necessary.
Posted on Apr 22, 2026 - 08:51 EDT

Workday Weekly Service Update Jul 25, 2026 02:00-07:00 EDT

The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Apr 22, 2026 - 08:52 EDT

Workday Weekly Service Update Aug 1, 2026 02:00-07:00 EDT

The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Apr 22, 2026 - 08:54 EDT

Workday Weekly Service Update Aug 8, 2026 02:00-07:00 EDT

The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Apr 22, 2026 - 08:56 EDT
Apr 26, 2026

No incidents reported today.

Apr 25, 2026
Workday Weekly Service Update
Completed - The scheduled maintenance has been completed.
Apr 25, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 02:00 EDT
Scheduled - The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 07:56 EDT
Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026
Canvas - Degraded Performance
Resolved - Instructure reported the issue to be resolved: https://status.instructure.com/incidents/ngx8q2tvxyv3
Apr 21, 16:33 EDT
Identified - Information Systems has identified a performance degradation with Canvas. We are have working with Instructure on this issue.
Apr 21, 15:16 EDT
Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026
Workday Monthly Extended Service Update
Completed - The scheduled maintenance has been completed.
Apr 18, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 02:00 EDT
Scheduled - The Workday monthly extended scheduled maintenance is currently in progress. This maintenance should be completed no later than 9:00 AM. We will provide updates as necessary.
Apr 3, 07:55 EDT
Apr 17, 2026

No incidents reported.

Apr 16, 2026
Crashplan Console Access - Issue accessing CrashPlan Console
Resolved - This incident has been resolved.
Apr 16, 08:06 EDT
Monitoring - CrashPlan has reported that a fix has been implemented and that they are monitoring the results.

CrashPlan Status Page: https://status.crashplan.com/incidents/px2rpbq8fh67
Apr 15, 17:48 EDT
Update - CrashPlan is still working to resolve the issue.

Backups: According to our initial findings, automated backups appear to be functioning normally. Your data is still being protected.

Data Restoration: Restoring files directly through the CrashPlan desktop application is currently unreliable and may not work as intended.

Web Console: Accessing and interacting with the CrashPlan Web Console remains heavily impacted, limiting interactions and web-based restores.
Apr 15, 16:49 EDT
Identified - Information Systems has identified a service disruption with CrashPlan. This seems to be isolated to interaction with the website console of Crashplan. There is no indication that this would impact backup and recovery functions from the application.

CrashPlan Status page: https://status.crashplan.com/incidents/px2rpbq8fh67

We will post an update when more information is available.
Apr 15, 09:53 EDT
Apr 15, 2026
Impact to some multimedia spaces: Apple TVs, Ditto, and iPad touch panels may have incomplete Ditto or network connection
Resolved - This incident has been resolved.
Apr 15, 16:00 EDT
Update - We are continuing to monitor for any further issues.
Apr 10, 07:21 EDT
Monitoring - Classrooms are fully operational (wired and wireless presentation) with the exception of a small number which do not yet have wireless presentation (AppleTV/Ditto). A fix for these has been identified and teams are working urgently to resolve connectivity and full functionality in these spaces.

Please contact the Bridge at 758-HELP if you have questions or special support needs during this time.
Apr 9, 14:39 EDT
Identified - Some iPad touch panels in multimedia classrooms or meeting spaces may be temporarily disconnected from the wireless network, impacting AppleTV and Ditto functionality. IS teams are working urgently to resolve any remaining devices and restore full service of these spaces. While teams work to resolve these connections, it is recommended to use HDMI/wired connection to project in any affected rooms.

Please contact the Bridge at 758-HELP if you have questions or special support needs during this time.
Apr 9, 09:57 EDT
Freshservice (IS Ticket System) - Degraded Performance
Resolved - This incident has been resolved.
Apr 15, 09:14 EDT
Monitoring - A fix has been reportedly implemented and is currently being monitored.
Apr 14, 13:12 EDT
Identified - Information Systems has identified a service disruption affecting Freshservice, which we utilize for our ticketing system. This issue is currently impacting our ability to send and receive emails. As a result, there may be a delay in our receipt or response to your inquiries.

Live Status of incident: https://updates.freshservice.com/incident/1606615

While we are still capable of sending and receiving some emails, please use these unaffected channels for urgent requests:

Phone: 336.758.HELP (4357)
Live Chat: help.wfu.edu

We are monitoring the situation closely and will provide an update as soon as service is restored.
Apr 14, 09:38 EDT
Apr 14, 2026
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

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